Legal

Website Terms

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

• Personal identification information (Name, email address, phone number)
• The date and time of your session on this website

How do we collect this data?

• Register for a demo or a free trial online
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email
• Use or view our website via your browser’s cookies
• Google Analytics

How will we use this data?

• If you have signed up for our newsletter, you will receive emails from us to your provided address

Privacy policies of other websites

The eido Software Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

eido Software Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 8th July 2022.

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Your data secured

How do we store your data?

• eido Software Ltd securely stores your data in our Amazon Web Services European data centre
• Computer metrics are kept for 180 days and automatically deleted
• Personal information is also stored in our GDPR secured CRM system

What are your data protection rights?

eido Software Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

eido Software Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request eido Software Ltd for copies of your personal data.

The right to rectification – You have the right to request that eido Software Ltd correct any information you believe is inaccurate. You also have the right to request eido Software Ltd to complete the information you believe is incomplete.

The right to erasure – You have the right to request that eido Software Ltd erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that eido Software Ltd restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to eido Software Ltd processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that eido Software Ltd transfer the data that we have collected to another organization, or directly to you, under certain conditions.

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If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@eido.cloud

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Receiving Marketing from eido Software

eido Software Ltd would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop eido Software Ltd from contacting you for marketing purposes or giving your data to other members of the eido Software Ltd Group.

If you no longer wish to be contacted for marketing purposes, please email us at support@eido.cloud or click unsubscribe at the bottom of our emails.

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Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

eido Software Ltd uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website (Google Analytics)

What type of cookies do we use?

• Functionality – eido Software Ltd uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – eido Software Ltd uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. eido Software Ltd sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies:

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The eido Software Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

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Get in touch

How to contact us

If you have any questions about eido Software Ltd’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that eido Software Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.